Crowne Plaza Annapolis

방이 깔끔하고 조식도 주문하는 시스템이라 좋았습니다 카운터 직원분도 친절하시고 다만 시내랑 거리가 좀 있습니다 바로 앞에 몰이 있어서 그것도 좋았어요

The hotel itself is nice, but we ran into problems during the check-in. I called the hotel a couple days before our trip to confirm the indoor pool was in working condition because I was traveling with my ASD son, and indoor pools are the way to his heart when we travel. I was told it was open. I would have chosen a different hotel had the answer been different. When we arrived, it was not open. It was closed for seasonal maintenance. When I called the two days before, whoever answered the phone didn't know what they were talking about...I looked at my call log to confirmed I called the right hotel, and I did. It was just disappointing. But the worst part may have been when I checked in; the clerk at the front desk never looked at me. Not one time. I didn't know about the pool at that point, and I was being complimentary about the lobby and hotel, because it does look really cool inside. This man literally never looked at me. He didn't respond to a single thing I said. He should not be in the hospitality business. He was perhaps the rudest front desk clerk I have met in 20 years of traveling for work and vacations, and I travel quite a bit. And then I found out about the pool. I went to talk to the front desk about my concern, but when I saw he was the only staff member available, I decided not to say anything. I felt like he was the last person to talk to about the pool situation. He was probably the person who answered the phone. (that's a joke, but it wouldn't surprise me)

Staff not the most friendly. No parking due to event in the ballrooms. But room was quiet even with the ballroom even

Check in was a 5 out of 10. I stood there for about 4-5 min until I was acknowledged. I had to get the attention of Doris to let her know that I was checking in. She did not acknowledge me while myself and 1 other guest were waiting to check in. Her head was down while I was standing at the desk and the other employee was on the phone. Other than that the stay was very relaxing!

I booked a hotel near me as a quick getaway. Only when I arrived at the hotel did I find out that their pool/hot tub wasn’t working. I went there to use that as well, so I was deeply disappointed. Also the hotel room itself wasn’t too clean and not maintained properly, like the tv battery not working. Ended up not staying the night and came home.

No detail paid to the rooms. Toilet paper holder broken, iron and board very old leaky and board yellow stained and bent leg. Not a $185-200.00 a night room

We were very disappointed. We booked this hotel specifically for the hot tub and pool because we had just run 13 miles and it was not available. Had we known this we would have booked elsewhere. Other than that it was a nice stay

Rooms were clean and comfortable. But we got a bit of an attitude at the front desk when checking in. And the biggest problem was the shower….the now-common wall-mounted pump bottles of shower gel, shampoo and conditioner were abysmally placed. Too high for anybody under 5’1” to push the pumps without going on tiptoe, and without having the water from the shower spraying right into one’s face. It should be a simple fix to just move them!j

The room was lovely, clean and comfortable. My only complaint was the noise from the highway. There is not much the hotel can do about that. I would recommend this hotel.